Earlier today, we made a change to the way the “block” function of Twitter works. We have decided to revert the change after receiving feedback from many users – we never want to introduce features at the cost of users feeling less safe. Any blocks you had previously instituted are still in effect.
Michael Sippey, Twitter VP Product
Twitter listens and still understands the importance of the user experience. The fact that Twitter can turn on a dime and reverse a product decision so quickly due to negative user feedback makes this pretty clear.
This is the reason I tweet daily for fun and visit the Facebook newsfeed less and less. Being able to step back and say no to an idea is a good sign of product leadership in my book.
It’s too rarely seen good listening.