Category: Privacy

Privacy Matters — because this too affects how we build our business and brand.

Facebook and OkCupid Psych Studies Are Illegal

Not Just Unethical

We aren’t saying that companies shouldn’t do experiments. We’re just saying that when companies do experiments, they must do them ethically. Informed consent and IRB review aren’t just the right thing. They’re the law.

This is a must-read article on why Facebook’s and OkCupid’s psych experiments on their users were not only unethical, but illegal.

As a former product guy, I’ve seen through the strawman reasoning from companies trying to convince us that this is all normal A/B testing. It is not.

Now here is the legal reasoning why it’s illegal:

Illegal, unethical, and mood altering

I hope that every board member, C-suite exec, and Product Manager takes the time to read the article linked above. It’s time for companies to educate themselves on what responsible research looks like and what the law permits.

Mailtracker iOS App Violates Our Email Privacy

I wanted to take a few minutes to address a new iOS app called MailTracker which I learned about through my Twitter feed this morning. Where TechCrunch calls this app stalker-y, I call it a violation of historical and well respected email standards (from the folks who design, manage and inform us what the standards are and how things should work – smart experienced people who have actually given email some thought). It’s also likely to become harmful to email senders who actually try to respect privacy. At the bottom is a solution if you are using iOS Apple Mail and agree that MailTracker is a violation of your privacy.