Know When To Apologize – And Not

A Mozilla Tale When it comes to PR and social media, we generally appreciate when a company delivers a genuine apology for official statements or actions that have angered its customers or users.

Dear John, Ahem Facebook Letter

Eat24 has decided to leave Facebook. Not only are they leaving, they’ve penned a Dear Facebook letter to explain the reasons behind the break up. Head over to Eat24 and click on the Facebook icon located in their social media navigation section at the top of the page. Read the A Breakup Letter to Facebook […]

Mailtracker iOS App Violates Our Email Privacy

I wanted to take a few minutes to address a new iOS app called MailTracker which I learned about through my Twitter feed this morning. Where TechCrunch calls this app stalker-y, I call it a violation of historical and well respected email standards (from the folks who design, manage and inform us what the standards […]

Hacker News Doesn’t Understand Social

Pending Comments Note: If you don’t have time to read this post to the end, please scroll to the bottom link and read the article from Jonas Wisser – especially if you like Hacker News without pending comments.

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